Last Updated: November 1, 2026
Suzhou Joy P&D Tex-tech Co., LTD. (“JOY P&D,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at https://www.joy-cn.com, contact us, or submit an inquiry about our products and services.
By using our website, you acknowledge the data practices described in this Privacy Policy. Where applicable law requires consent for specific processing activities, we will seek that consent separately.
1. Information We Collect
1.1 Information You Provide
When you contact JOY P&D through our website, email, telephone, WhatsApp, or other communication channels, we may collect information such as:
- Your name and job title
- Company name and business information
- Email address and telephone number
- Country or region
- Product interests, technical requirements, and sourcing needs
- Information contained in messages, inquiries, or documents you voluntarily provide
We primarily collect this information to respond to business inquiries and communicate with potential or existing customers.
1.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website infrastructure or analytics services, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and interactions with our website
- Referral sources
- Approximate geographic location derived from technical information
- Access times and technical diagnostic information
The information collected depends on the technologies enabled on our website and their configuration.
We use this information to maintain website security, understand website performance, and improve the visitor experience.
2. How We Use Your Information
JOY P&D may use personal information for the following purposes:
- Responding to product inquiries and requests for quotations
- Discussing fabric specifications, technical requirements, and potential cooperation
- Communicating with customers and prospective business partners
- Providing requested product information and supporting documents
- Maintaining business correspondence and inquiry records
- Improving website content, navigation, and usability
- Monitoring website performance and search visibility
- Protecting our website against unauthorized access, abuse, and security threats
- Complying with applicable legal and regulatory obligations
We do not sell personal information to third parties.
We do not use information submitted through our inquiry forms to send unrelated promotional communications without an appropriate legal basis.
3. Website Forms and Business Inquiries
Our website uses Fluent Forms to manage contact and inquiry submissions.
When you submit a form, the information you provide may be stored in our website’s WordPress database and made accessible to authorized personnel responsible for handling business inquiries.
Form information may also be used in subsequent business correspondence, including communications by email, telephone, or other channels you choose to use.
We take reasonable measures to restrict unauthorized access to submitted information.
Please avoid submitting sensitive personal information or confidential documents unless they are necessary for your inquiry and an appropriate communication method has been agreed upon.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functionality, security, performance monitoring, and analytics.
4.1 Essential Website Technologies
Certain cookies or technical mechanisms may be necessary for website operation, security, and reliable delivery of website content.
These technologies may be used without optional analytics features.
4.2 Google Analytics
We plan to use Google Analytics 4 (GA4) to understand how visitors interact with our website.
When enabled, Google Analytics may process information such as page visits, interactions, device characteristics, approximate location, and other usage information according to its configuration.
Where required by applicable law, we will obtain consent before activating non-essential analytics technologies.
4.3 Search Performance Tools
We use or plan to use the following webmaster and search performance services:
- Google Search Console
- Bing Webmaster Tools
- Yandex Webmaster
These services help us monitor search indexing, search visibility, technical website issues, and search performance.
Their use does not necessarily involve the same visitor-tracking technologies as website analytics platforms.
4.4 Managing Cookies
You can manage or delete cookies through your browser settings.
Where our website provides a cookie preference mechanism, you may also use it to manage applicable non-essential technologies.
Disabling certain cookies may affect some website functions.
5. Sharing and Disclosure of Information
We may share personal information with third parties only where reasonably necessary for legitimate business or website operations, including:
- Website hosting, infrastructure, and technical service providers
- Website maintenance, security, and analytics service providers
- Communication service providers used to respond to inquiries
- Professional advisers where necessary
- Government authorities or other parties when disclosure is required by applicable law
Service providers may process information on our behalf to deliver their services.
We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.
6. International Data Transfers
JOY P&D operates internationally and may communicate with customers, business partners, and service providers in different countries or regions.
Personal information may be processed or stored outside your country or region, depending on the location of our website infrastructure, service providers, and business operations.
Where applicable data protection laws impose requirements on international transfers, we will take appropriate measures to meet those requirements.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business relationships, meeting legal obligations, and resolving disputes.
Inquiry records and business correspondence may be retained where they remain relevant to an existing or potential business relationship.
When information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.
8. Data Security
We implement reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, website security practices, and appropriate management of systems containing inquiry records.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information in certain circumstances
- Object to or request restriction of certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint with a competent data protection authority
These rights may be subject to legal conditions and exceptions.
To submit a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before responding to certain requests.
10. Third-Party Websites and Communication Platforms
Our website may contain links to external websites or services, including WhatsApp and other third-party platforms.
If you choose to communicate with us through these platforms, your information may also be processed according to the privacy policies and practices of the relevant service providers.
JOY P&D is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for business and professional audiences and is not directed toward children.
We do not knowingly collect personal information from children through our website.
If we become aware that personal information has been collected from a child in circumstances that require its removal under applicable law, we will take appropriate steps to address the situation.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, technologies, or applicable legal requirements.
When changes are made, we will revise the “Last Updated” date at the top of this page.
We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact:
Suzhou Joy P&D Tex-tech Co., LTD. (JOY P&D)
Website: https://www.joy-cn.com
Email: joy@joy-cn.com
Office Phone: +86 512 6592 9507
Mobile / WhatsApp: +86 138 1265 2999
We will review and respond to privacy-related inquiries in accordance with applicable legal requirements.